Privacy Notice

The People Solutions Attendance System is used by People Solutions to support Moonpig workforce operations. It helps manage worker registration, attendance, availability, shift planning, payroll readiness, operational reporting, worker resources, announcements, support, and limited client reporting.

Information We Process

The system may process information needed to operate and support the workforce, including:

Why We Use This Information

Information is used only for appropriate system and workforce purposes, including:

Who May See Information

Information is available only through the access routes and roles provided by the system. Authorised People Solutions admin, payroll, operations, and support users may access information needed for their work. Workers may view their own relevant records, resources, and announcements. Authorised client portal users may see limited read-only client reporting where applicable. Client access does not grant admin write access, worker-management actions, payroll controls, or system administration rights.

Support or admin reviewers may see submitted issue reports according to the system's access rules.

Bug Reports And Screenshots

Submitting a bug or issue report is a support activity. Screenshots are optional and may contain personal, payroll, client, or operational information visible on the page. Users should avoid uploading unnecessary sensitive information and should crop or redact screenshots where practical before upload. Screenshots are reviewed only by authorised system or admin users according to the system's access rules.

Documents And Announcements

Worker documents, resources, announcements, and announcement attachments may be made available through authenticated system routes. Direct storage access should not be used as the normal way to access these files.

Reports And Exports

Reports and exports may contain worker identifiers and operational data. They should be used only for authorised operational, payroll, support, audit, and client-reporting purposes.

Retention

Records are retained only for as long as needed for workforce operations, payroll and reconciliation, reporting, legal or compliance needs, audit, security, support, and backup or restore purposes. More specific retention periods and cleanup processes are being formalised and should be approved before any deletion automation or cleanup process is implemented.

Security

The system uses practical safeguards such as authenticated access, role-based access controls, protected file serving, password hashing, and limited client visibility. These safeguards reduce risk, but no system can promise absolute security.

Worker Responsibilities

Contact

For questions about this notice, attendance records, system access, or support requests, contact People Solutions at support@ps.endera.co.uk.

This is an internal operational notice and may be updated as system processes, retention rules, and approved policies are formalised.

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